FAQ

ORDERING

Select your Realm in your Cart at the top. And just in case you have selected your realm wrongly, you will be able to preview your purchases in which Realm before payment. Please take note if you do select your Realm wrongly and we have filled the order, the order might be subject to a NON or a partial refund.

Sure. Before confirmation there is a text box called “Special Note”. Fill out your instructions there. Also provide the Realm, Account Name and Password and Character Name if you need it on a particular character.

This actually depends on a case-by-case basis. If it is a simple 2-3 item order, expect your order to be delivered within the hour. Times may differ if it s a large order with specific “rare” gear set. But we don’t expect any longer than 3 hours. Our friendly CS is always around and will be happy to assist you if you quote your Billing Number.

Bottom right of your screen, or bottom if you are on mobile, there is a “Chat with us” button. Click on it for live chat with our friendly CS rep. Alternately feel free to email us at sales@d2legacy.com

Sure you can. Just hit the Chat with us button to ensure a CS is around.

More than likely, YES we will price match. Please contact our CS and send a website link in chat and explain the situation.

All major Credit Cards and Paypal is accepted. Bitcoin payment can be done if and only if there is requests for this payment mode.

We offer a Reseller System. Kindly email us at sales@d2legacy.com to find out more.
Our Points System is based on you, a returning customer! When you make a purchase on our site, you will automatically be rewarded with a certain number of Reward Points depending on the number of purchases and the overall amount. The Points can act as Store Credit to buy or offset the final tally of your next purchase!
The ratio for Reward Points earned per purchase is $1 to 1 Reward Point.
Please take note the Reward Points is only valid towards this present Live Ladder season. You will not be able to use them when the ladder season resets every six months or so.