FAQ

ORDERING

We’re closed from 5am-1pm EST (Eastern time zone – east coast USA). You may still place orders, we’ll get them filled ASAP when we open. Also note, we’re not available every minute throughout the day when we’re open as we have lives and families.

Legacy is Lord Of Destruction that came out in 2001. It’s a game that’s still popular to this day, with a very nice community backing it. Resurrected (D2R) is a new release game that came out in September, 2021. Items cannot be transferred back and forth between the two. If you order items on Resurrected, you’ll only get resurrected items and vice versa for Legacy.

This is determined by many factors including: realm, time of day, the number of orders ahead of yours, etc.  Typical average delivery of an order when we’re online is about 15-30 minutes. For offline hours (5am-1pm EST) orders will be delivered when we open up. Also note, we’re not available every minute throughout the day when we’re open as we have lives and families.

At the bottom-right of your screen (or bottom if you are on mobile), there is a “Chat with us” button. Click on it for live chat with our friendly Customer Service representative. If it’s during offline hours, leave your message and an email – we’ll respond when we open up(Not available from 5am – 1pm daily EST)

The Unmade Runeword section and the Unmade character pack section is exactly that. If you order a CTA unmade, it will come with the amn+ral+mal+ist runes in the base already, and the ohm rune will come beside it. All you have to do is place the last rune in the base to gamble the roll. For the character packs, all runewords in the pack will come like this – you just insert the last rune.

Maybe. We do our best to stay competitive in this market. We strive to fill orders faster, provide cheap prices, and have the best reward system possible. Just ask us on Live Chat if you have an issue with an item price.  DO NOT haggle with us on pricing, rewards, or discounts on Live Chat. We will try to accommodate special requests, but we reserve the right to say NO.

Google Pay, Apple Pay, Credit card, Debit card (Visa/Mastercard/Discover) are accepted at this time.  Security Certificates are valid for D2Legacy and all payments are encrypted to provide top security. Note:  There is a minimum of $2 per order.

We’ll also accept cryptocurrency if you come into live chat

We will create a new Diablo 2 account and place your order on a new character.  An email will be sent to you containing the account information. We also offer an in-game delivery service:  After you receive your completed email, message us on Live Chat and request a transfer. We will deliver the items to your game personally before marking the order complete. Take note this option is not available between 5am-1pm EST

That’s a good question, and it’s one that that could have multiple different reasons. We’ve discovered hotmail & yahoo emails are sending our emails to spam/junk. Please make sure to check your spam/junk folders. If you haven’t received your order in a timely manner, please come into live chat and inquire about it. As mentioned, we’re closed from 5am-1pm EST.